What if something comes up and I need to cancel?
If you are booked with Celebrity, on most bookings, their policy allows you to cancel, with a full refund, as long as you cancel at least 90 days prior to sailing, unless you booked with a Non-Refundable Deposit (NRD). With a non-refundable deposit rate, you can move your deposit to a new booking, but Celebrity will charge a $100 per person fee. Suites may have a different cancellation policy.
Please click here for the full Celebrity Cancellation Policy. We also recommend purchasing travel protection. For our organized group cruises in 2025 and after, there will be a $100 per person cancellation fee assessed by John Heath Travel. This is in addition to any cancellation penalties assessed by the cruise line.
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If I need to cancel my cruise, will the cruise line refund my money?
If you are within the cancel penalty period, which is usually the final payment due date, you will be subject to the cancel fees from the cruise line. You should consider purchasing travel insurance to cover emergency situations. Prior to this date, ...
Do I need Travel Insurance?
You never know when the unexpected can happen, so we highly recommend the purchase of Travel Protection. Click here for a quote, plan options and to purchase your plan online.
Do I need a passport to cruise?
We recommend that everyone taking a cruise from the United States have a passport book. Though some “closed-loop” cruises may not require a U.S. passport, we recommend bringing yours in case of an emergency, such as an unexpected medical air ...
What is a Non-Refundable Deposit?
With a Non-Refundable Deposit rate, in exchange for a lower rate, your deposit is not refundable at any time. If you change the ship and/or sail date, Celebrity will charge a $100 per person fee. If you cancel, Celebrity will retain your full ...
Can I book flights through Celebrity?
Flights By Celebrity Flights by Celebrity℠ provides premium benefits and a seamless travel experience. Price Flights by Celebrity℠ gives you the best prices available on your flights. We guarantee it. Our Lowest Airfare Guarantee* means you get the ...