Do I need Travel Insurance?

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• If I book through John Heath Travel, what "Extras" can you offer me?

  In addition to our great customer service, we usually have discounted group rates, extra onboard credit or other promotions specific to John Heath Travel. On our annual Post Thanksgiving Cruise we have JHT hosts, our private parties and events at no ...

• I already have a travel agent I work with, can they book this cruise for me?

  We provide great customer service, discounted group rates, and on our Hosted Group Cruises, private parties, events and activities, all free of charge. If you would like your agent to book for you, we're happy to will work with them, but no ...

• What if something comes up and I need to cancel?

  If you are booked with Celebrity, on most bookings, their policy allows you to cancel, with a full refund, as long as you cancel at least 90 days prior to sailing, unless you booked with a Non-Refundable Deposit (NRD). With a non-refundable deposit ...

• I booked directly through the cruise line, can I still attend the events you have for your group?

  To attend our private events and activities, you must book directly through John Heath Travel. If you booked directly with the cruise line, we can usually transfer those reservations to us, as long as the booking was made less than 30 days ago, and ...

• If I need to cancel my cruise, will the cruise line refund my money?

  If you are within the cancel penalty period, which is usually the final payment due date, you will be subject to the cancel fees from the cruise line. You should consider purchasing travel insurance to cover emergency situations. Prior to this date, ...